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SHAVER FAQ

Does the Body Bare shave as well as the Feather Touch?
What package do you recommend for men?
Does this shaver get the area smooth and hairless or does it leave stubble?
Is there a way to clean or replace the blade or do you just have to buy a new shaver?
Will 115V work in my country?
How long will the battery last?
Does the shaver come with instructions?
Is there any warranty on the shaver?
What is your policy on returns?
Who do you use for shipping?
How much are the shipping charges?
How long will it take for me to receive my order?
Is the shipping box discrete?
Baby powder...since it is required, is it included with all purchases?
Is it safe to use a credit card online?
Can I pay with a money order?
I am a retailer. Do you sell to retail outlets and distributors?
What will show up on my credit card when I make my purchase?



Does the Body Bare shave as well as the Feather Touch?
Even Better! The foil on The Body Bare is thinner yet still strong and safe. Because of this it will provide an even closer shave than the Feather Touch.

What package do you recommend for men?
With the exception of the Body Bare Ladyfair combo, any package can be used by a man. The reason for this is the Ladyfair is not designed for contact on testicles and may nick due to the loose and thin skin in that area. The Feminine is strongly recommended for use on testicles. We know the name is not the most masculine, but it does a great job in all personal areas regardless of gender.

Does this shaver get the area smooth and hairless or does it leave stubble?
Our shavers leave you smooth. Yes, it leaves you very smooth and does not leave stubble. We would not risk our reputation on a shabby product. This product is a very high quality!

Is there a way to clean or replace the blade or do you just have to buy a new shaver?
Yes. There is a way to clean the blade and head of the shaver. We recommend cleaning the shaver after each use with the proper brush. Each shaver comes with a cleaning brush which is used for the head and the blades. The shaver will last a very long time and most people never need new blades unless you drop your shaver. We do sell a replacement blade kit for the Body Bare which includes the blade and screen. The blades are adjustable. Our DVD explains the adjustment process.(coming soon)

Will 115V work in my country?
If you are unsure what voltage your country is, please click here. A new window will pop up and display this website. This website will tell you your countries voltage needs However, it is not our website and are not responsible for its content or information accuracy.

Body Bare Charge:
The Body Bare will last about 2-3 complete shaves when used once a day for 10 minutes per day. To recharge the battery simply plug the unit into any standard outlet for 12 hours.

Does the shaver come with instructions?
Yes. The shaver comes with directions on use, cleaning instructions, maintenance, safety & more. Our DVD explains this (coming soon).

Is there a warranty on the shaver?
Yes. The Body Bare shaver is warranted for two years from date of purchase to be free of manufacturing defects. In the case of manufacturers defect an exchange or repair will be made upon receipt and inspection of the original personal shaver.

What is your policy on returns?
We are a small company and customer satisfaction and service means the world to us. We warrant against any manufacturer defects up to one year from purchase date. We do not refund any charges relating to shipping. Any and all returns must contact us for an RMA for manufactures defects. Due to the intimate nature of this product, for health and hygene reasons, we can not accept returns. All sales are final.

Who do you use for shipping?
We use Fed Ex for shipping. Fed Ex does not ship to some destinations including PO boxes. In these cases we use USPS mail. You can select your option at checkout.

How much are the shipping charges?
Shipping and handling charges as for the United States are about $6.65. International shipping start at about $15.00. This form of shipping does NOT offer tracking. Global Express Mail does track to most areas i.e. Canada, Western Europe etc.. Any taxes or fees are customers responsibility. Use Fed Ex for the most reliable tracking service and fastest delivery or you can use Global Express Mail from the USPS.

How long will it take for me to receive my order?
USPS mail takes 3-5 days for USA. Fed ex, all orders within the USA will take up to one week to reach the West coast. We are shipping out of MI, USA. Orders going to the North East will take 2-3 days from shipping date. International orders take longer about 1 week (can take 1-8 weeks due to the traveling and customs). In certain countries, the customs offices are VERY slow due to the threat of terror. Most international orders are received within 2 weeks. We offer Fed Ex RUSH orders 2-3 business days. You can select your shipping preference during checkout and get prices.

Is the shipping box discrete?
Yes. The boxes we use make no mention of what is inside. The boxes are plain brown boxes. Your privacy is important to us.

Baby powder...since it is required, is it included with all purchases?
Baby powder is needed for obtaining best results when shaving, however, it is not included with each purchase. Most people have baby powder at home and it is available in all drug stores and super markets. We offer powder for sale on this website as a convenience for you, our customer, in case you don't have any on hand.

Is it safe to use a Credit card online?
Yes. Our site is secure and absolutely safe for all credit card transactions and uses SSL (Secure Socket Layers) and top quality encryption to ensure that your credit card details are completely secure.

Can I pay with a money order?
Yes you can pay using a money order. We do not accept checks. If you would like to pay using a money order here is what you can do. Decide what you would like, and determine how much it will cost. Then click here to our Mail order page. Print this page out, fill out the form, and mail it in....its that simple.

I am a retailer. Do you sell to retail outlets and distributors?
Yes we do! We are a world wide distributor. We sell to retail stores regardless of whether you own one store or a whole chain. We offer a distributor pricing schedule for larger orders as well. Contact us for further info.

What will show up on my credit card when I make my purchase?
Your credit card will be discretely billed as Freedom Hill, LLC to protect your privacy.

 

 



Freedom Hill LLC. All Rights Reserved.

 

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